PBCom receptionist being ill-mannered

This is one is making viral about PBCom Receptionist not having any manners. I don’t know about their side but it seems that many visitors had encountered such ill-mannered personnel.

I once too encounter such receptionist in other buildings as if they in power. They don’t even smile and are rude. A receptionist should be polite and accommodating whatever happen or they have a bad day.

I hope that this will be called attention from the PBCom admin and if they are doing proven to be disrespectful and ill-mannered it would do good they do proper action about this one.

 

Here the story told by Ms. Janica Marie Flores about her incident at PBCom building.

PBCOM Receptionist

Good evening, sino sa inyo yung makakapagbigay ng name ng receptionists na to, 2 girls at name nung guard na kalbo [wala nga lang akong matinong picture nung isang girl at nung guard] na naka duty today (06-15-16 3:00pm) sa PBCOM Tower sa Makati!? I need their names because I’m going to file a complain against them dahil sa soooooobrang kabastusan nila di lang sakin at sa lahat ng nag-aapply sa PBCOM tower. 
DISCLAIMER: [sorry for the profound words i’m going to use since these people pisses the sh*t out of me]
Let me tell you guys how rude these people are: (beware if ever you’ll apply) these girls are Bitches!

My friends and I applied for a Casino dealer position sa isa sa company na nasa PBCOM TOWER, during the application the interviewer (recruitment agent) said that after applying with their company, we should try other companies na nasa building. Since wala naman sinabi yung magagaling nilang receptionist na 1 transaction per day lang (and honestly? Bakit may ganung policy? Kelan pa pinagbawal ng reception ang mag apply sa maraming company lalo na’t hindi naman tong mga receptionist na to yung nag iinterview, ang ginagawa lang naman nila magbigay ng visitor’s I.D)

Me and my friends tried to fall in line para sa elevator, then pinaharang kami ng reception para i-explain yung policy nila…

Receptionist 1 (si ateng naka black)
Receptionist 2 (si ateng naka floral)

R1: San punta nyo!?(sounded arrogant)
Me: sa 12tg floor mag aapply.
R2: 1 transaction per day lang kame eh.
Me: uhh really? Kase yung interviewer sa taas ang nagsabi na lumipat kame sa ibang floor. Sabi ni Sir *blah* mag apply kami dun.

R1 and R2: kahit kelan talaga si Sir *blah* pinapagulo yung transaction 

R1: (scoffing) eh bakit kase dun kayo pumila sa right side na elevator eh nasa left side yung papuntang 12th floor!!(galet)

Me: Di naman kase namin alam wala naman kayong sinage dyan..(trying to be calm kahit ang b*tch ni ate)

R1 gave the ID’s then we all then proceed sa elevator papuntang 12th floor then here comes si manong guard na kalbo!

G: san punta nyo!? 

Us: 12th floor po..

G: umakyat na kayo bawal kayo maghintay dito.!!!

Me: ummm may hinihintay lang po kaming kasama nasa elevator na po pababa..

G: umakyat na nga kayo! Walang waiting area dito! Bawal kayo dito!

(Isip -isip ko, wow bakit bawal eh applicant naman kame? Di naman kame palaboy?)

Me: kuya, may hinihintay lang sandali dito naman nag tatrabaho yung hinihintay namin.

G: sinabi nang umakyat na kayo at bawa kayo dito eh! (Galet)

Me to friends: tara na nga nakakaloka! (Nakakaloka talaga dahil nakakabastos na, dapat pinagtatabuyan?)

Guard heard me then he get my ID (the visitor’s pass that the receptionist issued)

We applied then on our way out… 

(The elevator has 2 ways, 1 way is going straight to the reception, the other 1 is passing the elevator going to 35th floor the to the reception) 

We chose to pass through the 2nd way which is umikot kame kase pwede naman dumaan doon..

At the reception..

Me to R1: Ms. Akina yung ID ko kinuha ng guard nyo

R1: san kayo galing?! 

Me: sa 12th floor

R1: eh bakit dun kayo sa gitna lumabas? (Pertaining to the elevator going to the 35th)

Me: bakit Ms.? Bawal ba umikot?

Then sinabi nya na… 

R1: ayun yung guard oh kausapin mo kunin mo yung id mo.

Me to guard: kuya yung ID ko.. 

He handed me my ID and he showed me that he photocopied it, trying to threaten me na i’ll be banned sa building..

G1: san kayo galing?

Me: sa 12th floor

R1: sa lahat ng floor inapplyan nila lahat!!

R2: pag bigyan mo na beh sayang kasi make-up nila!! Hahaha

G1: ginagawa nyong luneta yung PBCOM!

Then hearing those words pissed the sh*t out of me…

Me: Ate masaya na kayo sa ganyan??

R1 & R2: Saan?

Me: Sa ginagawa nyong ganyan! Maka-arte ka! Receptionist ka lang! 

R2: baket san ka ba galing!!!

Me: out of the country by the way!!

I know I sounded a bit arrogant there but I can’t stand them bragging about their “job” and humiliate those applicant applying in that building! Wala rin naman akong masamang tinapay sa sinabi kong “receptionist ka lang!” Kase receptionist din naman ang trabaho ko but dear lord im not that rude!!!! Kahit kelan hindi ako nangmata ng mga applicant na nagtatanong ng opening samin! Pero sila???? Nagagawa nilang matahin yung nag-aapply ng Casino dealer??? Bakit? Dahil simple yung work? Dahil ba sobrang maka-makeup? Mga ate dumaan din kayo sa pagiging applikante!!! Naranasan nyo din pumila sumalang sa interview at mag palipat lipat ng building para magkawork! Wag naman sanang ganyan! Walang bastusab isa pa empleyado lang dib naman kayo hindi kayo yung may ari ng building!!!!!

At kung may policy kayong sinusunod paki lagyan ng malaking board yung lobby nyo para nababasa ng tao hindi yung gagamitin nyo yung kakulangan nila ng information para pagmukhaing magagaling mga sarili nyo!!!!

Yeah you girls pushed me to my limit, don’t worry malalamab ng lahat kung gano kasama ugali nyo! At isa pa guests/visitors parin kami.. Pantay pantay dapat!!!

Sa nagmamay-ari ng PBCOM please lang try to pay a visit sa building nyo… Kase sa totoo lang bastos yung ibang staff nyo!!!

Here are some of the comments about this issue in FB

1

2

Did you or ever encountered a building receptionist that is rude and ill-mannered? What happened and what did you do? Would love to hear your experience and let’s call attention to the building officers to take action.

 


Update:

Erratum: The girl in floral is NOT Mhae Bamie

UPDATE 1: The management of PBCom invited Janica for a talk and settlement.
UPDATE 2: Jemmae Tomas (girl in black), girl in floral-still unknown
UPDATE 3: From Janica: “Recent update: management talked to me hindi daw nila empleyado yung mga receptionist under sila ng parang agency sabi ng nakausap ko yung agency na may hawak ang magbibigay ng aksyon. Sa ngayon, hindi pa ata sila pinapaduty sa reception, nasa admin office ata muna sila pinaduduty dahil nakita ko sila doon. Di ko man masasabing cased closed, feeling ko naman may natutunan sila sa nangyari at sana wag nalang maulit sa iba. 🏻 They said they will call me once magkaupdate sa status nung mga tao na yun..”
UPDATE 4: The girl in floral is Ailyn Dauden.

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